Built for community banks

Complete, policy-checked, and ready to board. Every time.

LoanRelay is the smart origination workflow between your loan officers and your document prep system. No more re-keying. No more returns. No more chasing officers for corrections.

Loan Packet #2026-0142
Approved
BorrowerJohnson, Michael R.
Loan typeVehicle — Purchase
Amount$34,500.00
Rate7.25% (prime + 0.50)
DTI (after)48.2%
LTV89%
Credit score742
Policy exceptions1 flagged
Exception: DTI exceeds 45% policy max Mitigating factors documented. Second signature captured (R. Whitfield, 03/15/2026). Packet ready for processing.
Every community bank has the same story
01

Re-keying kills accuracy

An application comes in online. Someone prints it. A loan officer re-types it into their system. Then the processor re-types it into the doc prep platform. Every handoff increases the error rate and reduces efficiency.

02

The process lives in people, not systems

Your origination workflow depends on institutional knowledge that isn't documented, isn't standardized, and walks out the door when key people leave. Policy gets applied inconsistently because there's no system enforcing it.

03

Processors fix more than they process

Your processing team spends more time sending packets back for corrections than actually boarding loans. The errors aren't their fault — the workflow is.

From application to doc prep, without the errors
LoanRelay doesn't replace your core system or your document preparation platform. It's the bridge that should have been there all along.
Application

Customer applies online

A branded application form on your website feeds directly into LoanRelay. No printing. No re-keying. Walk-in applications enter the same system.

Underwriting

Officer works the loan

DTI, LTV, DSCR, and payment calculations update in real time. Policy exceptions flag instantly. Rate recommendations appear from your own rate tables.

Approval

Exceptions get handled

Out-of-policy items route to the right approver automatically. Second signatures are captured digitally. Everything is documented for examiners.

Handoff

Clean packet to processing

A complete, validated loan packet — borrower data, collateral, coding, documents, approvals — ready for your team to board into your document preparation system.

Your policy. Your rates. Your workflow.
Every table, threshold, and rule is configured to match how your bank actually lends. LoanRelay implements your policy — it doesn't prescribe one.

Configurable policy engine

Set your own limits for every collateral type: max DTI, LTV, credit score floor, amortization, maturity. When a loan exceeds any limit, the system flags it — never blocks it. Your officers still make the call.

Your rate tables, built in

Prime-plus matrices for secured loans. Bracket-based pricing for unsecured. Auto-debit and relationship adjustments. Officers see the recommended rate instantly and document any variance.

Full lifecycle workflow

New originations, renewals, modifications, extensions, deferrals, and denials. Each with the right data capture, the right approvals, and the right audit trail. Not just new loans.

Regulatory code mapping

Purpose codes, collateral codes, call codes, CRA categories — automatically populated from your configured loan coding table. Your call report data starts clean.

Tax return spreading

Structured data entry for personal returns (Schedules C, E, F), business returns, and financial statements. Multi-year trending. Income qualification rules you configure.

Examiner-ready audit trail

Every action logged. Policy version snapshotted at origination. An examiner can reconstruct exactly what limits and rates were in effect when any loan was approved.

AI that checks the work, not makes the decisions
An optional add-on that catches errors before your processing team has to. Every AI suggestion requires officer review — nothing happens silently.
LoanRelay Core works perfectly without AI. Assist is an add-on for banks that want the extra quality layer. Every calculation, policy check, and workflow step is fully deterministic. AI makes the human steps faster — it doesn't replace them.

Intake quality review Auto

Flags likely data entry errors — income in the wrong frequency, missing vehicle year, employment field inconsistencies — before the officer starts working the loan.

Packet completeness check Pre-handoff

Reviews the entire packet against processing requirements before it leaves the officer's desk. Missing fields, cross-field inconsistencies, coding mismatches, document gaps — caught before they become returns.

Exception narrative drafting On demand

When a loan has policy exceptions, AI drafts the mitigating factors justification using the packet data. The officer reviews, edits, and approves. Saves 10-15 minutes per exception loan.

Adverse action notices On denial

Generates compliant denial letters from the structured reasons the officer selected. Reduces compliance risk from manually drafted notices.

Choose the level that fits your bank
Launching fall 2026
Foundation
LoanRelay Core
The complete smart origination workflow. Everything your loan officers and processors need.
  • Native intake forms (public + admin)
  • Underwriting calculations (DTI, LTV, DSCR)
  • Configurable policy engine with exception routing
  • Rate tables (matrix + bracket)
  • Full lifecycle: new, renewal, modify, extend, deny
  • Loan coding and regulatory data capture
  • Tax return and financial statement spreading
  • Document checklist and packet workflow
  • Examiner-ready audit trail
  • Processing output with disbursement detail
Get early access
Simple monthly subscription. No per-seat fees. Implementation and onboarding included.
Contact us for a custom quote based on your institution's needs.

Smart origination for community banks

LoanRelay is launching fall 2026. We're working with a small group of Oklahoma community banks to refine the product before general availability. If you'd like an early look, let's talk.

Get in touch